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General Advice
Paid Fund-Raisers
Some charities find it efficient to pay professional fund-raisers — to
handle large scale mailings, telephone drives and other solicitations —
rather than use their own staff or volunteers. Professional fund-raisers are
in business to make money and are entitled to keep a portion of the money
they collect. If you're solicited for a donation, you may want to ask if the
caller is a paid fund-raiser and what percentage of your donation the
fund-raiser will keep. If you're not comfortable with the amount, you may
want to donate to a different organization, or send your donation directly
to the charity so that they benefit from the full amount of your check.
Reducing Telephone and Direct
Mail Solicitations
If you feel overwhelmed with direct mail requests for donations, you can
help to reduce the number of those solicitations. Typically, when you donate
to a charity, your name is placed on the charity's mailing list. The charity
uses this list to re-contact you and often rents it or exchanges it with
other organizations. You can stop the sharing of your information by
including a note with your donation asking the charity not rent, sell or
exchange your personal information and donation history. You also can ask a
nonprofit organization to limit its donation requests to once or twice a
year. If the organization fails to honor your requests, you may wish to find
a different charity to support.
The Federal Trade Commission's (FTC) Telemarketing Sales
Rule applies to telemarketers who make calls across state lines on behalf of
charitable organizations. The Rule restricts calling times to the hours
between 8 a.m. and 9 p.m. The Rule also requires telemarketers to promptly
identify the charitable organization they represent and disclose that the
purpose of the call is to ask for a contribution. Telemarketers may not
mislead or lie to obtain a contribution. A consumer who does not want
additional telephone calls from a paid fund-raiser can ask to be placed on
the fund-raiser's "do not call" list. If the fund-raiser calls again, they
may be subject to a fine of up to $11,000.
The federal government has created the National Do Not
Call Registry — the free, easy way to reduce the telemarketing calls you get
at home. To register, or to get information, visit www.donotcall.gov, or
call 1-888-382-1222 from the phone you want to register. You will receive
fewer telemarketing calls wwithin three months of registering your number.
It will stay in the registry for five years or until it is disconected or
you take it off the registry. After five years, you will be able to renew
your registration.
Many states have their own regulations regarding
charitable solicitations. Some require paid fund-raisers to identify
themselves as such and to name the charity for which they are soliciting,
even if the call is in-state. To learn about the law in your state, check
out links to state charity regulators at the National Association of State
Charity Officials Web site — www.nasconet.org. Legitimate direct mail
solicitations often list the contact information for regulators in the
states they solicit. The Direct Marketing Association's (DMA) Mail
Preference Service lets you opt out of receiving direct mail marketing from
many national companies for five years. When you register with this service,
your name will be put on a "delete" file and made available to direct-mail
marketers. However, your registration will not stop mailings from
organizations that are not registered with the DMA's Mail Preference
Service. To register with DMA, send your letter to:
Direct Marketing Association
Mail Preference Service
PO Box 643
Carmel, NY 10512
Or register online at
www.the-dma.org/consumers/offmailinglist.html.
Charity Check-Up
Many charities use your donations wisely. Others may spend much of your
contribution on administrative expenses or more fund-raising efforts. Some
may misrepresent their fund-raising intentions or solicit for phony causes.
Before you open your checkbook, check out the charity
you're considering with these organizations:
BBB Wise Giving Alliance
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
(703) 276-0100
www.give.org
American Institute of Philanthropy
3450 Lake Shore Dr., Suite 2802 E
Chicago, IL 60657
(773) 529-2300
www.charitywatch.org
GuideStar
427 Scotland Street
Williamsburg, VA 23185
(757) 229-4631
www.guidestar.org
Your Local Charity Registration Office
Most states require charities to be registered or licensed by the state.
Check with your state Attorney General's office or Secretary of State. You
can find a list of state charity regulators at the National Association of
State Charity Officials Web site —
www.nasconet.org.
Many smaller, newer or local charities may not be rated
by the organizations listed here. Some fraternal organizations, such as
police and fire groups may not be rated at all. If the charity seeking your
donation is not listed or rated, follow the precautions listed under
Charity Checklist to help you determine whether an organization
deserves your donation dollars.
Where to Complain
If you believe an organization may not be operating for charitable purposes,
is making misleading solicitations or is ignoring requests to be placed on a
"do not call" list, contact your state Attorney General, your local consumer
protection office or the Federal Trade Commission.
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